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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon Newport

September 6, 2024

5  out of  5
rating by Shannon Newport
"I was shopping for lower rates on auto and home insurance recently when I was contacted by Kevin at Alec Bray State Farm Insurance. Kevin made the quoting process simple, quick, and convenient for me. Since my job makes it difficult for me to take phone calls during the day, I really appreciated that Kevin was willing to communicate via text. He also took the time to sit down with me in person and explain all of my insurance options. I found Kevin and everyone at the office so friendly and welcoming. I was able to save on both my home and auto policies and left feeling very good about switching to Alec Bray State Farm. I highly recommend them to anyone looking for insurance."
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Michael Andrews

September 5, 2024

5  out of  5
rating by Michael Andrews
"Shout out to Kevin Hourihan! This guy gave me a quote that is half of what I was paying with previous company, but with better coverage! He also helped me make the transition easy which is a huge plus. Kevin is making State Farm look great thus far. Thank you for great service!"
We responded:
"Thank you so much for your kind words and shout out! I am thrilled to hear that Kevin was able to provide you with a better quote and make the transition smooth for you. At Alec Bray State Farm, we strive to offer the best service and coverage to our customers, and it’s great to know Kevin is upholding those values. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Alec Bray State Farm!"
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Alexa Hawkins

August 30, 2024

5  out of  5
rating by Alexa Hawkins
"Recently switched to State Farm from Triple A in Lees Summit. I worked with Jerica at State Farm and she is awesome. Very efficient, friendly and so helpful. She had my policy done and insurance active in about 5 minutes. So much better than previous auto insurance company. Go see Jerica at State Farm."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jerica provided you with efficient, friendly, and helpful service. We strive to make the transition to State Farm as seamless as possible, and it's wonderful to know that Jerica was able to assist you so promptly. Your kind words mean a lot to us and will certainly be passed along to Jerica. We truly appreciate your recommendation and are delighted to have you as part of the State Farm family. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm!"
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Brian Lappe

August 30, 2024

5  out of  5
rating by Brian Lappe
"Tracy was very helpful in setting up for the changes I needed and also had a very cheerful attitude. You don't get that very often in customer service anymore."
We responded:
"Thank you for sharing your wonderful experience with us! We are delighted to hear that Tracy was able to assist you with your changes and that her cheerful attitude made a positive impact on your experience. Providing exceptional customer service is our top priority, and it’s heartening to know that Tracy exemplified that during your interaction. Your kind words will certainly be shared with her and the team. We greatly appreciate your feedback and your trust in us. If you need any further assistance or have any other questions, please don't hesitate to reach out. Thank you for choosing us!"
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Chrissy Rossow

August 23, 2024

5  out of  5
rating by Chrissy Rossow
"I had the absolute pleasure of working with Tracy. It was incredibly reassuring because of her extensive knowledge. Her customer service & attention to detail was impeccable. I highly recommend this insurance group."
We responded:
"Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience working with Tracy. Her extensive knowledge and commitment to exceptional customer service are qualities we greatly value, and it’s wonderful to see them recognized. Your recommendation means the world to us. We strive to provide impeccable service to all our clients, and feedback like yours reinforces our dedication to this goal. Tracy will be delighted to hear your kind words. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm!"
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Jessica DeHart

August 16, 2024

5  out of  5
rating by Jessica DeHart
"Always have great experiences here! I just locked my keys out of my car two days ago and a reimbursement check is already in the mail for the locksmith fee!!! Tracy and Alec are amazing."
We responded:
"Thank you for your glowing review! We're thrilled to hear that you had a great experience and we were able to assist you promptly. We strive to provide excellent customer service and we're glad to know that you found it to be exceptional. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Connie Davis

August 12, 2024

5  out of  5
rating by Connie Davis
"Our experience with Alec Bray State Farm insurance has been very easy to deal with since we started with the location in Lees Summit, especially the service we have recieved from Tracy LaRose. She looked over our policy’s to make sure we were getting the best coverage for our vehicles and home. I know when I call Tracy I will get a prompt reply to my questions. I feel like a member of the family."
We responded:
"Thank you for taking the time to share your positive experience with Alec Bray State Farm, specifically with Tracy. We're delighted to hear that Tracy has been providing you with excellent service and going above and beyond to ensure that you have the best coverage for your vehicles and home. It's great to know that Tracy is prompt in responding to your questions and makes you feel like a valued member of the family. We appreciate your trust in our agency and look forward to continuing to serve you. "
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Will McDermott

August 8, 2024

5  out of  5
rating by Will McDermott
"Recently had the pleasure of working with Tracy to get my life insurance policy set up. She answered all my questions and was able to walk me through the process."
We responded:
"I'm glad to hear that you had a positive experience working with Tracy to set up your life insurance policy. It's always important to have someone knowledgeable who can answer your questions and guide you through the process. If you have any further questions or need assistance with anything else, feel free to ask!"
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Erica Baxter

August 2, 2024

5  out of  5
rating by Erica Baxter
"Wowza! My experience with Alec Bray State Farm was off-the-charts amazing! I had the pleasure of chatting with Gage, and let me tell you this guy is a total rockstar. He didn’t just answer my questions; he practically threw a party to celebrate finding the best options for me! 🥳 if only I’d called them first - lesson learned, folks! If you want top-notch customer service that’s both professional and super chill, Gage and the Alec Bray team are your go-to. Couldn’t be happier 🙌"
We responded:
"Thank you so much for your glowing review of Alec Bray State Farm! We're thrilled to hear that your experience with Gage and our team was off-the-charts amazing! 🌟 It's fantastic to know that Gage went above and beyond to provide you with exceptional customer service and made the process enjoyable for you. We truly appreciate your kind words and recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm! 🙌"
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Lacey Clark

August 2, 2024

5  out of  5
rating by Lacey Clark
"Tracy was so kind when I spoke with her & she was able to answer all of the questions I had. - Customer service 10/10! :-)"
We responded:
"Thank you for taking the time to leave a review of your experience with Tracy at Alec Bray State Farm! We're delighted to hear that Tracy was kind and able to address all of your questions. Providing exceptional customer service is our top priority, and we're thrilled to hear that Tracy delivered a 10/10 experience for you! If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing Alec Bray State Farm! :-)"
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G Battlocletti

August 2, 2024

5  out of  5
rating by G Battlocletti
"Gage at Alec Bray State Farm Insurance is truly outstanding when it comes to securing life insurance. His remarkable patience, expertise, and approachable nature made the entire experience smooth. He offered clear and comprehensive explanations of all the available options, ensuring I was fully informed. Gage's unwavering commitment to top-notch customer service and his dedication to finding the ideal policy for my family were exceptional. I am immensely thankful for his assistance and highly recommend him to anyone in need of life insurance."
We responded:
"Thank you so much for your amazing review of Gage at Alec Bray State Farm Insurance! We're thrilled to hear that Gage's outstanding qualities, such as patience, expertise, and approachability, made your experience in securing life insurance smooth and enjoyable. It's wonderful to know that he provided clear and comprehensive explanations of all the available options, ensuring you were fully informed throughout the process. Gage's unwavering commitment to top-notch customer service and dedication to finding the ideal policy for your family is truly exceptional. We're immensely grateful for your recommendation and are delighted to have been able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance!"
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Tia Crandell

August 2, 2024

5  out of  5
rating by Tia Crandell
"As a mother, getting life insurance was a crucial step for me, and Gage at Alec Bray State Farm Insurance made the entire process seamless. He took the time to thoroughly explain all the coverage options, ensuring I understood everything. Gage's friendly demeanor put me at comfort, and his dedication to excellent customer service was evident throughout. I'm so grateful for his help in finding the best coverage to protect my family. He truly went above and beyond to make sure I was well-informed and confident in my decision."
We responded:
"Thank you for sharing your experience with Gage at Alec Bray State Farm Insurance! We understand how important it is for mothers to have proper life insurance coverage, and we're thrilled to hear that Gage made the entire process seamless for you. It's great to know that he took the time to thoroughly explain all the coverage options and ensure that you understood everything. Gage's friendly demeanor and dedication to excellent customer service made you feel comfortable and supported throughout the process. We're glad that he went above and beyond to ensure you were well-informed and confident in your decision. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance!"
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bre hutchinson

August 2, 2024

5  out of  5
rating by bre hutchinson
"I recently worked with Gage at Alec Bray State Farm Insurance to get life insurance, and I couldn't be happier with the experience. Gage was incredibly patient, professional, and knowledgeable, guiding me through all my options with ease. He provided a stress-free process and made sure I understood every aspect of my policy. Gage's dedication to excellent customer service and his thorough explanation of coverage options were truly impressive. I'm grateful for his assistance in finding the best coverage and making the process so much easier. He went above and beyond to ensure I was well-informed and committed to finding the right solution for me."
We responded:
"Thank you for sharing your wonderful experience with Gage at Alec Bray State Farm Insurance! We're thrilled to hear that Gage provided you with an exceptional and stress-free process while getting life insurance. It's fantastic to know that his patience, professionalism, and knowledge made you feel comfortable and guided you through all your options effortlessly. We're glad that Gage's dedication to excellent customer service and thorough explanation of coverage options impressed you. He truly went above and beyond to ensure you were well-informed and committed to finding the best coverage solution for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance!"
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Bridgette Wells

August 1, 2024

5  out of  5
rating by Bridgette Wells
"Friendly staff and great service! Kevin and Tracy were amazing! They were friendly, helpful, and efficient. They were able to get me exactly what I was needing. They also invited me into the office to personally meet them and go over information, which was greatly appreciated. I would definitely recommend them for your insurance needs!!"
We responded:
"Thank you for leaving such a positive review of Kevin and Tracy at Alec Bray State Farm Insurance! We're thrilled to hear that they provided you with friendly, helpful, and efficient service. It's great to know that they were able to meet your needs and get you exactly what you were looking for. The personal touch of inviting you into the office to meet them and go over information shows their commitment to excellent customer service. We truly appreciate your recommendation and thank you for choosing Alec Bray State Farm Insurance for your insurance needs! If there's anything else we can assist you with in the future, please don't hesitate to reach out."
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Paola Shenk

August 1, 2024

5  out of  5
rating by Paola Shenk
"Gage provided exceptional service at Alec Bray State Farm Insurance. He was knowledgeable, attentive, and made sure I was well-informed about my insurance options. His commitment to finding the right solution for me was evident throughout our interactions. I couldn't have asked for a better experience!"
We responded:
"Thank you for sharing your exceptional experience with Gage at Alec Bray State Farm Insurance! We're thrilled to hear that Gage provided you with knowledgeable and attentive service, ensuring you were well-informed about your insurance options. His commitment to finding the right solution for you is truly commendable. We're delighted that you had such a positive experience, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance!"
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Kristina Clark

August 1, 2024

5  out of  5
rating by Kristina Clark
"I had a fantastic experience with Gage at Alec Bray State Farm Insurance. Gage's expertise and dedication to customer service are truly commendable. Thank you, Gage!"
We responded:
"Thank you for sharing your fantastic experience with Gage at Alec Bray State Farm Insurance! We're thrilled to hear that Gage's expertise and dedication to customer service made your experience exceptional. We'll make sure to pass along your kind words to Gage. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance!"
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Amanda Gunter

August 1, 2024

5  out of  5
rating by Amanda Gunter
"Gage was amazing at Alec Bray State Farm Insurance! He took the time to answer all my questions and made sure I understood everything about my policy. His friendly and professional approach made the process stress-free. He is so friendly and kind!! I highly recommend Gage for anyone looking for top-notch insurance service!"
We responded:
"Thank you for your wonderful review of Gage at Alec Bray State Farm Insurance! We're thrilled to hear that he provided you with amazing service and took the time to answer all of your questions, ensuring you understood everything about your policy. Gage's friendly and professional approach made the process stress-free for you, and we're glad to hear that he was friendly and kind throughout your interactions. Thank you for recommending Gage for top-notch insurance service! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance!"
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Rebecca Bolich

August 1, 2024

5  out of  5
rating by Rebecca Bolich
"I had a fantastic experience with Alec Bray State Farm Insurance, thanks to Gage! He was incredibly knowledgeable and patient, taking the time to explain all the details of my policy and answering all my questions. Gage went above and beyond to ensure that I understood my coverage options and felt confident in my decisions. His professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend reaching out to Gage if you need any assistance with your insurance needs!"
We responded:
"Thank you for sharing your fantastic experience with Alec Bray State Farm Insurance and specifically with Gage! We're thrilled to hear that Gage provided you with exceptional service, demonstrating his knowledge and patience throughout the process. It's wonderful to know that he took the time to explain all the details of your policy and answered all your questions, ensuring you felt confident in your decisions. Gage's professionalism and friendly demeanor made the entire process smooth and stress-free for you, which is fantastic to hear. We truly appreciate your recommendation of reaching out to Gage for insurance needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance!"
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Juliana Pitts

August 1, 2024

5  out of  5
rating by Juliana Pitts
"Great experience, quick quote, and quick sign up. Good people to work with!"
We responded:
"Thank you for sharing your positive experience with Alec Bray State Farm Insurance! We're delighted to hear that you had a great experience, including a quick quote and sign-up process. It's wonderful to know that the team at Alec Bray State Farm Insurance were good people to work with. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance!"
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Danielle Demoret

July 30, 2024

5  out of  5
rating by Danielle Demoret
"My experience with Tracy and the office was absolutely amazing during a time when life wasn’t! I can’t speak highly enough about how proactive they were with helping me get all matters taken care of and settled so life could move forward!"
We responded:
"Thank you for sharing your amazing experience with Tracy and the office at Alec Bray State Farm Insurance! We're thrilled to hear that they were proactive in helping you during a challenging time and ensuring that all matters were taken care of and settled. It's wonderful to know that their assistance allowed life to move forward smoothly for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance!"
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Jenny Craig

July 30, 2024

5  out of  5
rating by Jenny Craig
"I recently had the pleasure of working with Tracy and I couldn't be happier with the service I received. Not only did she take the time to thoroughly explain all of my options and answer all of my questions, but she also went above and beyond to get me better coverage for less than my previous insurance company. Her attention to detail and genuine concern for my needs made the entire process smooth and stress-free. I highly recommend Tracy to anyone in need of insurance services. Thank you for your outstanding service!"
We responded:
"Thank you for sharing your wonderful experience with Tracy at Alec Bray State Farm Insurance! We're thrilled to hear that Tracy provided you with exceptional service and went above and beyond to ensure you received better coverage for less than your previous insurance company. Her attention to detail and genuine concern for your needs is truly commendable. We're glad to hear that the entire process was smooth and stress-free for you. Thank you for recommending Tracy to others in need of insurance services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Alec Bray State Farm Insurance and for your kind words!"
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Tammy Vaughn

July 30, 2024

5  out of  5
rating by Tammy Vaughn
"I called today to get some information about a new car quote and Tracy and the staff were so helpful and really knowledgeable about all their services and very nice! They answered all of my questions and were a pleasure to talk to."
We responded:
"Thank you so much, it was a pleasure working with you, as well! - Tracy"
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Adama Kamara

July 29, 2024

1  out of  5
rating by Adama Kamara
"Wish there was a lower rating. Absolutely a giant scam of insurance absolutely ridiculous rates even if your a great driver with zero issues they will raise your rate. If you have someone living with you never driving your car they raise rates to stupid outrageous prices. Definitely a huge regret."
We responded:
"Dear Adama, Thank you for taking the time to share your feedback. We apologize for any frustration or inconvenience you have experienced regarding our insurance rates. We understand that insurance rates can be a sensitive topic, and we strive to provide competitive and fair pricing for our customers. However, various factors contribute to determining insurance premiums, including driving history, claims history, and the overall risk profile of the insured individuals. At our office, we value transparency and open communication. Even though our office does not control the rates or rating factors, we appreciate your feedback, as it helps us identify areas for improvement and ensure that we are meeting our customers' expectations. Thank you again for sharing your thoughts! Sincerely, Alec Bray "
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Beautiful Queen

April 28, 2024

1  out of  5
rating by Beautiful Queen
"The worst! Insurance goes up ever month 30 dollars or more!"
We responded:
"It was such a pleasure to earn your business Beautiful Queen! -Nicole"
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Noah Eidson

January 31, 2024

5  out of  5
rating by Noah Eidson
"My car is a clunker so I have had to use their assistance with a few tows. They are very respectful and knowledgeable and will help you through any problems you encounter."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your positive feedback and your support of our insurance services."